Frequently Asked Questions

  1. What is the best way to contact us? The best way to contact us is by email customvinlydecals4you@gmail.com.
  2. How long will it take to make and ship my order?  Once payment is received your decals will be made and shipped within 1-2 business days.  Exception to this would be a complex custom order or bulk orders. They will require more time to process.
  3. What is your return policy?  Our decals are custom made once they are ordered therefore we cannot accept returns.  However if your order is damaged during shipping, please contact us so that we can resolve the issue.
  4. Do the decals have a background? No die cut decals have no background. The surface you apply it to will become the background color.
  5. What color vinyl is best for car or truck windows?  White or light bright color vinyl will show up best on vehicle windows especially if they are dark tinted.
  6. What kind of surface can I apply the decal to?  The decals will stick well to glass, metal, plastic, walls or any smooth surface. Even wood but we recommend applying a clear sealer over the entire piece like corn hole boards.
  7. What type of vinyl is used.  We use Oracal 651 premium 6 year outdoor vinyl and Oracal removable vinyl for interior wall applications.
  8. What information do we collect?  We use only the information you enter for your purchase to complete your order and to send promotional offers. We will never sell your information.